Set Clear Expectations. Deliver Meaningful Feedback.

This workshop prepares supervisors and emerging leaders to handle difficult workplace conversations in a structured, professional manner. The session introduces Sir John Whitmore's GROW coaching model and applies it to common supervisory situations that require clarity, accountability, and professional judgment. Participants examine how expectations, feedback, and follow-up shape performance and workplace culture. Through guided discussion and practical examples, the workshop emphasizes preparation, disciplined communication, and consistent follow-through to keep conversations about performance, conduct, and expectations constructive and focused on improvement.